7-Day No-Reason Refund
If you are not satisfied with your purchase, you may request a refund within 7 days of the purchase date without providing a reason, unless the purchase channel or applicable law states otherwise.
Legal
Refund Policy
This Refund Policy explains the general refund conditions for TinyChatAI purchases. It is intended to be clear, practical, and fair for users.
Refunds When the Product Cannot Be Used
If TinyChatAI cannot be used because of a confirmed product issue that prevents normal operation, and the issue cannot be resolved within a reasonable support process, you may request a refund.
Third-Party Provider Limitations
TinyChatAI connects to AI providers and compatible endpoints configured by users. Refunds generally do not cover issues caused by third-party AI provider outages, invalid API keys, provider account restrictions, insufficient provider credits, or changes made by external model services.
How to Request a Refund
To request a refund, contact the support or purchase channel used for your order and include your order information, purchase date, and a short description of the issue when applicable.
Refund Method
Approved refunds are generally returned through the original payment method or the platform where the purchase was made. Processing time may vary depending on the payment provider or app marketplace.
Policy Updates
This Refund Policy may be updated as TinyChatAI pricing, distribution channels, or product packaging changes. Updated versions will be posted on this page.